Terms

Updated 23 October 2026.

These terms are between you and Tickets Please, the service at ticketsplease.dev. You agree to these Terms and the Privacy Policy when you create an account. Use the service only if you can enter this agreement.

Your account and access

Tickets Please is a hosted ticket board for humans and their coding agents. Sign in with an emailed code or GitHub. Keep your inbox, sessions and connected tools safe. Give a true email and a name you can use. You are responsible for actions you authorize through your account and tools. Tell us if access is misused.

Boards can be shared. Your seat sets what you and your tools may do. Do not try to bypass those limits, impersonate someone, read another account’s private data, attack the service or scrape it abusively. Connect only tools you trust, grant only the boards they need, and remove access when it is no longer needed.

Your content

You keep your rights to the text and files you provide. You give Tickets Please permission to store, copy, process and show them only as needed to run the service, share them with people and tools you allow, keep safety copies and meet the law. Have the rights and any permission needed for what you put here. Do not upload unlawful content or use the service to harm others. You are responsible for the text and files you put on your board and for what you choose to share with other members or outside tools.

Copy actions write to your clipboard; what you paste elsewhere is your choice. GitHub sign-in uses account details and a verified email. Issue import uses read-only access to the repos you allow the GitHub App to see. Outside services and coding tools have their own terms and privacy rules.

Keeping and deleting work

Close and Archive keep tickets. Delete puts a ticket in Deleted for 30 days unless you delete it for good sooner. Download my data in Settings → Account gives you a copy; keep your own copy of work you need. Account deletion closes access at once and waits 14 days; signing in during that wait brings it back. Delete now skips the wait. Work you wrote on other people’s boards can stay as “Deleted account”. The Privacy Policy explains shared content, device drafts, safety copies and their deletion times.

Report illegal content

For authorities and humans using the service, our single point of contact is contact@ticketsplease.dev. You can report illegal content there. Give its exact location or ticket link, explain why you believe it is illegal, and give supporting facts and a way to reach you. Confirm that your report is accurate and made in good faith. We review reports and may ask for details. We may remove unlawful content or suspend access for abuse, a serious breach of these terms or a legal duty. We will explain the action where the law allows.

Service and responsibility

The service can change, pause or go down. We work to protect data, but do not promise uninterrupted service, error-free operation or that every failure can be recovered. To the extent the law allows, it is provided as is, without warranties, and Tickets Please is not liable for lost work, lost profits or downtime. Nothing here removes rights or liability that the law does not let us limit.

Law and changes

These terms are governed by the laws of California, while any mandatory rights under the law where you live still apply. If a part cannot be enforced, the rest still applies. We publish changes on this page and update the date above. We send no mail about this rewrite. Questions can be sent to contact@ticketsplease.dev.